Testimonials

Hi Tiffany,

First of all I want to tell you and Bob.  I am very happy with your services and the way that you took care of me.

I am a complete customer service person that believe and loves to make sure that people that I do business with is happy and feel complete trust in me.  That is the way I feel about all of you.  Its sad that you don’t see this kind of customer care anymore. 

Thank you.

Sincerely

SC

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Dear President McDermand,

My friends, who have contracts with Charter, AOL, Yahoo, and other well-known servers, ask why I stay with Pyramid.Net.  That question is a no-brainer for me—it’s the customer service.  The Yahoo and AOL users, they don’t have anybody like Todd Mason who can fix their problems.

Sometimes with me it’s a user (me), not equipment, problem and I try not to call for help, but when I do, he’s always there, and together we work it out.  In the process I’ve learned a lot from Todd.

Thanks so much for providing Todd’s services.

Yours,

WLR

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Hello;

I want to thank you both for your very kind assistance Tuesday when I was in your office and decided to switch my service to Pyramid from Intercomm.

Also, please do convey my Thanks to Todd for his great guidance setting up my new DSL connection this morning.

The difference between what I had and what I have now is like, NO Comparison!

Many thanks again and am looking forward to a long relationship with Pyramid.

Truly,

JMF

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Hello Bob,

I am just emailing to let you know that I am so happy with you Internet service. The reason for this is really Todd; he is the reason Charter can never get me to switch over to them even though it would save me money. I not only appreciate that my tech support comes from the same person every time but also that he is so skilled and never stops at just solving connection problems. He has helped me a number of times with my computer and for that I am forever in debt to you guys.  He is always around to talk to, patient and sympathetic in moments of frustration:).  Anyway, as long as Todd is around you will have my business and always my recommendation.

Thank you so much for this great service!

Take care,

CL

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Dear Bob, Tiffany, Todd, et al:

I have loved having Pyramid as my service provider for Internet.  I have had Pyramid for a very long time, so long I cannot even remember when I got it, about four years or maybe even longer.  Since I first found out about Pyramid.  Never have I wanted to change Internet provider services, not ever. I want you all to know that.

Respectfully yours,

TC

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I love Pyramid Internet

It has opened up a whole new world for me.  I just signed up last summer.  I recently published a book and I was able to do everything electronically with the publisher.

I realize there are many Internet distributors but I love Pyramid.  The people there are just great, so helpful.

I’m so happy with my service so far and Kevin has been extremely kind and helpful.

Sincerely,

ML

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I used to be with Great Basin out of Reno but due to the lack of support I switched to Pyramid.Net.  Tech support is quick and personal with rarely a failure to callback.  You call tech support, you get a tech.  Setup was quick and equipment/installation was free, including the setup of my own router and 2 other computers.  4 days from order to setup.  I had a 2mb line but considering a 6mb upgrade now.

Static IP address.  No contract and no hidden fees unlike other ISPs in the area.  The price they quote is the price you pay.  I couldn’t be happier.